Privacy Policy

Effective Date: 2/13/2026

The Phoenix Investments, LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit information, request a cash offer, or interact with us through advertising, SMS, email, or other communication channels.

By using our website or services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide, including:

Full name

Email address

Phone number

Property address

Property details

Any information submitted through contact forms

Information shared during consultations or communications

If you submit property information, you represent that you are the owner or authorized to provide such details.

1.2 Automatically Collected Information

When you visit our website, we may automatically collect:

IP address

Browser type

Device type

Operating system

Referring URLs

Pages visited

Time spent on pages

Click behavior

Marketing attribution data

This information helps us analyze website performance and improve user experience.

1.3 Cookies & Tracking Technologies

We may use cookies, pixels, and similar tracking technologies for:

Website functionality

Analytics

Advertising and retargeting

Lead tracking

Performance optimization

You may adjust your browser settings to disable cookies, though some features of the site may not function properly.

2. How We Use Your Information

We use your information to:

Evaluate property inquiries

Provide cash offers

Respond to questions

Communicate via phone, SMS, or email

Schedule appointments

Send marketing communications

Improve our services

Analyze advertising effectiveness

Comply with legal obligations

3. SMS & Communication Consent (A2P 10DLC Compliance)

If you provide your phone number through our website or advertisements, you consent to receive:

Text messages

Calls (including automated or prerecorded messages)

Appointment reminders

Follow-ups

Marketing communications

Message frequency may vary. Message and data rates may apply.

You may opt out at any time by replying:

STOP to unsubscribe

HELP for assistance

We do not sell or share your opted-in SMS information with third parties for their independent marketing purposes.

4. Sharing of Information

We do not sell your personal information.

We may share information with:

Service providers (CRM platforms, marketing tools, analytics providers)

Title companies or closing professionals (when applicable)

Legal authorities if required by law

Contractors assisting with property evaluation

All third-party service providers are expected to maintain confidentiality and safeguard your information.

5. Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, misuse, or disclosure.

However, no system is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information only as long as necessary to:

Fulfill the purposes outlined in this policy

Comply with legal obligations

Resolve disputes

Enforce agreements

After retention is no longer necessary, data is securely deleted or anonymized.

7. California Privacy Rights (CCPA / CPRA Notice)

If you are a California resident, you have the right to:

Request access to personal information we collect about you

Request deletion of your personal information

Request correction of inaccurate information

Request disclosure of categories of information collected

Opt out of the sale or sharing of personal information (we do not sell data)

Limit the use of sensitive personal information

To exercise your rights, contact us at:
📧 [email protected]

We will verify your identity before processing certain requests.

We will not discriminate against you for exercising your privacy rights.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18.

We do not knowingly collect personal information from minors. If we become aware that such data has been collected, we will delete it promptly.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

We encourage you to review their policies before providing personal information.

10. Fair Housing & Non-Discrimination

The Phoenix Investments, LLC complies with all applicable Fair Housing laws and does not discriminate based on race, color, religion, sex, national origin, disability, familial status, or any protected classification.

11. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

Your continued use of our website after updates constitutes acceptance of the revised policy.

12. Contact Information

If you have questions or requests regarding this Privacy Policy, please contact:

The Phoenix Investments, LLC
Temecula, California
📧 [email protected]
📞 (951) 266-9154

By using our website or submitting your information, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.